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How To Resolve ‘HDCP Or Purple Screen’ Error From Roku Screen?

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While trying to play content from Roku streaming player, if you notice the HDCP error on the TV screen, then it may be due to unsupported format or content. The HDCP is a kind of protection technology that links to the HDMI TV port. You will find a purple screen on the TV.

Apart from this, if your AVR doesn’t support HDCP, the issue may also arise due to faulty HDMI or cable connector. Now, we are going to explain how you can get rid of this HDCP error detected on Roku player.
What is HDCP?

It is a copy and content protection technology used by the movie and TV industry. This is used to protect the copied content for a long time. This blocks the copying content VHS tapes. The latest technology running in the digital market is called HDCP which is also known as High-bandwidth digital copy protection which is used with HDMI connections for digital devices like Set-top boxes, Roku player, Blu-ray player, and cable boxes.

If you are watching 4K videos or HDR content on any of these devices, a new version of HDCP is available for downloading. You can download HDCP 2.2 from an online website. To know more about HDCP 2.2, you can go to the official link of content protection technology.

To solve the HDCP error, the following steps can be applied:

  • While trying to play the 4K content, if you find a purple screen on the TV, then you can go through the below-mentioned steps to set up the Roku player for 4K using HDCP. Continue with the next step, if you notice the HDCP error still continues.
  • Unplug HDMI cable from TV input and from the Roku player HDMI port.
  • Turn off the TV and disconnect the power cord.
  • Remove the wire from the Roku media player.
  • Now connect both the ends of the HDMI cable to the player and to the TV. Make sure that connections are properly made.
  • Reconnect the power wire to the TV and to the Roku player and wait till the devices get on. You will find the green light on the player.
  • Try playing videos now.

If you find the above-mentioned steps don’t work for you, then you can go through the tricks given below:

  • Try different HDMI input on the TV.
  • Try different HDMI cable which is more than 6 feet in length. Make sure that HDMI cable is free from faults.
  • If you are using HDMI switch or AVR, then try connecting the Roku player directly to the TV.
  • Try another TV if available.
  • If you are playing a video through the computer, then try to play through the TV.
  • Try using different display settings from Roku player. You can find the settings from Roku player. Under ‘Settings’ go to ‘Display Type.

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